Computer Repair Pricing
Cal Micro, Inc publishes clear and fixed labor rates for computer repair services. We will charge the published labor rate - per below table - for each individual repair that is performed.
A diagnosis is performed on all computers received to verify the problem and determine whether a part replacement is required. Diagnosis is FREE if you choose to complete the repair and labor cost is more than $65.00. If you choose not to complete the repair after a diagnosis, a diagnosis fee of $45.00 will be charged unless we are unable to fix your laptop. In such a case, the diagnosis fee will be waived.
If more than one repair is performed on your computer (for example, your Hard Drive and DVD are both replaced), we will add the rates for each repair to obtain a total labor rate, plus the price for whatever replacement parts are required for the repair.
Labor and replacement part pricing will be provided in a complete estimate that we will e-mail or fax to you after the diagnosis and parts pricing have been completed.
Flat rate pricing only applies to major computer brand names (for example, HP and Dell). For other brands, please email technician@calmicro.net for an estimate.
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Manufacturer In-Warranty Repair (Customer will still be responsible for shipping both ways from and to Cal Micro’s address.)
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NO CHARGE
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Diagnosis
- FREE if repair is authorized after diagnosis and estimated labor is greater than $65.00
- $45 if customer chooses not to complete a repair after successful diagnosis.
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FREE
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Bios Password Recovery
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$65.00
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plus parts
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Card/Drive/Modem (Installation of a VGA graphic card, sound card, network card, wireless cards, fax modem, floppy drive, or CD/DVD drive)
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$30.00
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Each plus parts
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Computer Installation/Setup (Perform computer start up, perform initial analysis, download upgrades, and ensure system is working properly. Service includes one software title installation excluding operating systems)
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$30.00
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Each
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Computer Peripheral Installation/Setup (Installation of printers, digital cameras and more)
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$30.00
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Each
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CPU/Processor Replacement
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$65.00
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plus parts
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Create “Restore CD” (Make a copy of your computer’s restore data from your hard drive onto a CD)
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$20.00
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Each
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Data Backup Services up to 120GB IDE/SATA (Does not include sector repair)
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$65.00
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plus parts
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Hard Disk Drive Replacement
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$30.00
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plus parts
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Memory Replacement
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$20.00
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plus parts
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Microsoft Windows Operating System Installation w/ customer supplied Restore CD
(We will only install using the restore CD and registration key provided by customer. A successful installation is defined as the Laptop booting up and showing the desktop with a Start button.)
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$45.00
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Each
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Microsoft Windows Operating System Installation
(We will install the requested operating system version with the registration key provided by customer. A successful installation is defined as the Laptop booting up and showing the desktop with a Start button.
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$65.00
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Each
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Power Supply Replacement
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$30.00
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plus parts
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Software Title Installation (Single software title excluding any operating system)
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$15.00
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plus software cost
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Software Troubleshooting
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$75.00
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per hour
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System Board Replacement
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$95.00
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plus parts
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Virus/Adware/Spyware Removal
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$65.00
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plus software
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Any other Hardware Repair Service not mentioned above
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$65.00
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per hour plus parts
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o All rates above cover In-Store services only. For At-Home or At-Business service rates, please contact our service department (408) 321-9777 ext 30 or technician@calmicro.net. Trip rates starts at $90.00
o Expedite diagnostic service available for $25.00. Bring in your laptop before noon Monday through Friday, and we will diagnose same day.
o Rates are subject to change at any time and with or without notice.